GOT CHALLENGES?
Unique Solutions...For You and Your Business
Every business is a reflection of their owner(s). It defines their drive, culture, market perception.
Therefore, the business solutions you need must be customized to fit to insure optimal effectiveness. At infoQuest, we understand this, and we bring to bear many different tools, methodologies, and expertise to bring a holistic, comprehensive solution to you. We don't force consulting solutions down people's throat over a short period of time.
We have capabilities in most business areas: strategic planning, business planning, operations management, supply chain, engineering, sales, marketing, human resources, information technology, and business finance to name some. We also know our limits and have a well qualified network of service providers that extend our capabilities to cover your challenges.
Curious as to how we can help? Contact us today. Tell us what that keep you up at night. Let us suggest some potential solutions or define ways we can help you define your roadmap to a higher Quality of Life.
Business is getting tougher all the time....
Let us help propel you to accomplish your business and life objectives
The Business Owner today faces more challenges than ever before. Dealing with the recession, increased global competition, and growing sales,......... If your business is a family-ownedand operated business with multiple family members involved, your challenges just doubled.
The Good News? You don't have to face them alone. Our firm is business owner-centric; we help small to mid-market businesses today stay ahead of the competitive curve by customizing solutions that fit you and your business. Our goal is to enhance your Quality of Life starting with your business.
Business Owners, CEO's, Presidents, Family-Owners, Partners
Chief Decision Maker, Top Dog,...whatever your title is, we are all about serving your needs beginning with the Business.
Our advisors have experience being business owners ourselves, and part of family-run businesses. we are experienced firsthand the challenges that you can't share with anyone else....not your managers, employees, your CPA or lawyer, or even other family members. They don't have the same business owner perspective you have, or they're engendered to you. At infoQuest, we provide straight advice and roadmap solutions tailored to who you are, your business uniqueness
It all starts with you. we strive to gain a deep understanding of our clients, their life goals, business goals, their values, guiding drivers. Along the way, we help clients understand themselves more as well. We've seen our share of "AHA!" moments when an owner understands their life goals, something to spend their lives to strive for, giving new meaning to their existence. And stewardship of their company is only one facet of their life picture.
A business can be a means of unifying a family but is too often a reason for conflict. We have first hand experiences and orchestrated resolutions to many of the issues a family-owned business can represent. We have extensives skills in governance, setting up boards of directors or advisors. We have experience in developing family communications and marriage and family counseling if necessary. Again, our objective is enhancing your Quality of Life. You cannot achieve that without dealing with family issues, especially within the business.
Everything can be broken down to a process.
That's where we begin defining the issues, and formulate solutions.
We take a very defined process of breaking down the issues, and taking a methodical approach that fits you, your business, and your budget. We will communicate each step to the Solution Roadmap we develop for you and your business.
Contac us for a no cost/no obligation prediagnostic
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"Insanity is doing the same things over and over again with the hope that things will get better."
- Albert Einstein
"Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm. "
- Peter F. Drucker
At infoQuest, we pride ourselves in the ability to customize solutions to almost any business client no matter what industry, of business types. We've worked with manufacturing, distribution, business services, wholesale, and retail business models. We continuously keep abreast the changing worls of business in government regulations and grant progams, IT oriented tools and new avenues for business leveraging, local and global economic trends and can bring these resources and knowledge base to your business as applicable. And since, 75% to 80% of all businesses are generically universal; sales, marketing, hiring/firing, cash flow, etc, we can cross pollinate ideas from one industry to another. Our diverse business experience provides us insights and perspectives that will shed new light to old problems.
Some say we have the gift of tongues..that is business. Let us help you and your business.
Executive Coaching....Helping You Achieve Your Full Potential
Most leaders will tell you that they had one or more mentors who challenged them, and led them to realize higher levels of potential within themselves.
To be a successful leader, working one-to-one with a professional business coach is proven to be the most effective way to reach your potential, learn, and apply new skills on the job, quickly and productively. Independent studies have shown that people and performance are positively changed by using a coaching process. Other research shows that coaching dramatically improves working relationships between supervisors, direct reports, and their respective teams, demonstrating a 5:1 return on investment.
Let us help you in your professional journey and achieve your life and career goals.
When Coaching and Advising is Not Enough.....
We can roll up our sleeves and help you make it happen
At infoQuest, we bring a wide variety of functional and business management experience, skills and a fresh perspective to the real problems your organization faces. We have developed and honed our project skills through dozens of projects in multiple industry and business model environments. These include:
* INFRASTRUCTURE: evaluation of existing aspects of company infrastructure (mangement, IT, systems & procedures, ERP, business process flows) and enhancement for next level growth
* INFORMATION TECHNOLOGY: ERP and Information technology implementation for ccompetitive advantage
* OPERATIONS: Supply Chain evaluation, setup, and optimization, strategic deployment of outsourcing or in-sourcing including off-shore evaluation
* ORGANIZATION: Organizational evaluation SWOT analysis, culture analysis, leadership development
* MARKETING: Blue Ocean Marketing, strategy development, marketing ROI performance analysis
* SALES: Sales management development, sales recruiting, performance/commission plan design
We help streamline inefficient operations to reduce costs, improve performance and communications interally and externally focusing on better customer service. We identify potential risks within your organization, establish controls to prevent financial or operational lapses. Contact us to see how we can improve your operation, and turn weaknesses into performing strengths.
What is Your Company Culture?
Is it what you want it to be?
Many of our client companies state that they are not satisfied in their corporate culture.The organization does not behave as they would like them to. many would love to achieve what we call the "Self-Healing" organizational culture. That is, having the organization be able to continuously improve and fix business issues without executive management intervention.
YOUR CORPORATE CULTURE IMPACTS YOUR BOTTOM LINE!
A poor corporate culture is inefficient, and often has internal strife. A strong value-driven culture empowers employees to make business decisions for the good of the Company consistently from employee to employee. Improving corporate culture begins by recognizing the four common inefficiencies within an organization:
1. The lack of an objective measure and framework for evaluating culture.
2. The challenge of aligning to a common definition or language to discuss culture.
3. The values of culture is not linked to bottom line results.
4. The management of culture is confined to the HR function, not top management.
We use a methodical roadmap that begins by benchmarking your current culture, identifying your corporate values, and works with your organzation in living those values out in guiding their decisions, how they carry out responsibilities, and tying their performance to organizational and personal rewards (not necessarily financial).
EXECUTIVE SEARCH
Matching Key People to Critical Positions
Did you know that on average, you will spend more time with people you work with than your significant other or children? How well you work with and communicate with people you work with is critical in how well you and the rest of the company performs. Isn't it crucial you do the best job you can to find the best fit for your company position?
We take our retained searches to heart. We spend a significant amount of time and resource to understand the needs of the position, hiring executive, the company strategic direction, and generate the optimal profile of the ideal candidate. We use personality and other leadership assessments to identify candidates. When we do background and reference checks, we are thorough, and often go to the second or third degree references to realistically assess someone's background and performance. In other words, we minimize your risk in finding the right person. That is why we are able to offer two unique values to each retained search:
1. ONE YEAR GUARANTEE: Should the candidate leave, or is let go for cause, we will do a replacement search at no additional cost.
2. EXECUTIVE COACHING INCLUDED: Every search includes six to twelve months of executive coaching for both the candidate as well as the hiring executive. We make sure the integration and expectation processes are well-estabished for foundational relationship integrity.
Your search is conducted by an executive with CEO/President/VP experience who has been in your shoes; not an HR administrator or recruiter who has never sat in your chair and do not have the understanding of your needs and your hiring perspective. Let us help you grow your business and company by finding you the best executive team members that have synergy with your company strategic goals, your working style, and corporate culture.
ASSESSMENTS TOOLS
Really Knowing Who You're Hiring or Working with
We are certified in many different people assessment tools. As shown by the graphic on this page, people are like icebergs. What we know is based on their external behavior. What we often do not see are all the other areas identified: their values, interests, knowledge base, workplace motivators, emotional or social intelligence, how they think, etc. This is critically useful knowledge to have when you are hiring, team building, managing people, coaching employees, reviewing employees. Here are some of the assessments we are certified in:
* Myers-Briggs Personality * DISC Behavioral
* Workplace Motivators * Emotional Quotient
* Social Intelligence * Sales Strategy Index
* Sales Style Assessment * Critical thinking Style
* StrengthFinders * TriMetrix Job Assessment
* and many more......
We have some clients who will not hire anyone unless they take some of our assessments. If you agree that communications and understanding people you work with is important, then these assessments represent oil in the machinations of the organization that when used properly, will enhance communications between employees. Call us and let us tell you how these can be used to improve your organization.
Your Markets Getting Crowded?
Feel Like You're Swimming with Sharks and You're Seeing Red?
In today's economy, many markets are being price squeezed. Global competition is driving margins down, competitors are price cutting, margins are shrinking. Many companies are bleeding red ink on their finanical sttemetnt. It seems that what worked in your business yesterday is not working in today's business environment. What is a company to do? Do nothing and you risk extinction, going out of business. You may not even have the capital to reinvest elsewhere and if you did, where do you invest?
Reinvent Your Company Using
Blue Ocean Strategy
Using techniniques described in the business bestseller, "Blue Ocean Strategy" by W. Chan Kim and Renee Mauborgne., discover market niches where there is little or no competition, and margins stay strong for years. By redeploying your resources , you can discover previously untapped markets, reinvent your business model and company, and rise above the competition. We've helped many companies do exactly that. Let us help guide yours as well. Take the initiative! Contact us today.
Achieve Your Goals By Joining a CEO Advisory Board
Ever feel alone on the top? Like there's no one who can relate to the business decisions that you as an owner or CEO has to make? Wouldn't it be great to have regular access to other successful CEO's who can provide advice and help you make better business decisions? We can provide that resource!
At infoQuest, we are facilitators for the peer advisory membership organization The Alternative Board® TAB. TAB is a gathering of business owners, presidents and CEOs each with different buinsesses that meets one morning each month in a confidential think tank atmosphere to discuss business objectives and share ideas. During a TAB Board meeting, you'll receive the benefit of the collective experience of the board members, who offer practical solutions to your problems.
Membership in TAB also includes a personal executive coach that will assist you in developing more effective business objectives and to lead your business more strategically. Each month, our TAB certified facilitator-coaches meet with each member individually. The member and coach discuss, among other things, how each members businesses is progressing by comparing actual versus projected results. They evaluate the tactics needed to make the projected results happen. Coaching sessions involve a variety of tools and techniques including TABs proprietary Strategic Business Leadership® (SBL) process, which makes strategic planning effective for privately owned businesses.
For testimonials, click here. For more information, visit us at www.TAB-SoCal.com, or call us at (714) 494-7646
Family Business is a Contact Sport!
Are your family members unified in common goals and playing as a team?
Navigating the complexities and the variety of issues (as shown in the graph on the left) is difficult. Only 30% of family owned companies are successfully transferred to the next generation. The odds diminsh to 5% for the third generation.
Let us help you create a roadmap for family, business, and legacy success. As objective third party advisors, we can enhance and/or rebuild communications. We focus on identifying every family member's needs, and help create a family structure that meets the objectives of the controlling family members/first generation and accomplishes their goals. We have staff and partners that address all of these issues, and will match up the right resources to fit your unique needs. We will work with your CPA, or existing advisors. Or we can recommend resources that we communicate and orchestrate well with to provide you with the best holistic solution. Our resource network includes:
Contact us for a free, no cost, no obligation Family Diagnostic Questionnaire and session to explore how we can help.
William Tom
Managing Partner, infoQuest
William (Bill) Tom is founder and President of infoQuest Management Consulting Corporation. Bill has over 30 years experience helping companies thrive. He has successfully owned or led as CEO professional services, distribution, and manufacturing businesses.His experiences include successful turnarounds reinventing the corporate culture and infrastructure of business units resulting in income loss to profitability within 6 months, but more importantly, empowering eployees and leadership to higher levels of satisfaction and productivity. He has also led conversions in ERP implementation, JIT/lean manufacturing, ISO qualification, global supply chain optimization and setup, and the strategic deployment of functional outsourcing. In executive search, the positions he places usually are roles he has either functioned in or managed in his career thereby truly bringing the hiring executives perspective.
Mr. Tom is also a Certified Facilitator for The Alternative Board TAB, an international organization that provides advisory boards for privately held companies. He facilitates the board meetings and provides executive coaching for the CEO. His Boards include companies from all industries. In addition, he has affinity Boards including Boards comprised of faith-based business owners. In this role, he helps business owners build their companies to align to their personal and spiritual goals.
His qualifications include an MBA from Golden Gate University, a MS in Information Sciences from Cal State Fullerton, a MS in Engineering Management from Santa Clara University, and a BS in Mechanical Engineering from UC Berkeley. In addition, he is certifed in Production Inventory Management (CPIM), Supply Chain (CPM), as well as certified in numerouse assessment tools in behavioral, personality, social intelligence and values.
Linda Nakayama
Partner, infoQuest
Ms. Nakayama has sixteen years of management consulting, financial analysis, and executive administration experience with Ernst & Young within their Automotive Group. Her specialty was in change management, helping Fortune 500 firms in the computer, automotive, and financial services industries evolve their organization in the midst of significant workplace upheaval such as merging of divisions, the integration of new ERP systems, and corporate culture changes.
In addition, she has experience counseling individuals and families in the area of marriage and family therapy. She is certified in Myers-Briggs personality assessment including training of organizations.
Her qualifications include a MA in Clinical Psychology from Pepperdine University, and a BS in Business Systems from Cal State Los Angeles.
CONTACT US...
for a free, no cost, no obligation session with us. It could be life changing for you and your business.
Address: 265 South Randolph Avenue
Suite 250
Brea, CA 92821
Office: (714) 494 - 7646
Fax: (714) 494 - 7648
Email: William Tom BillT_infoQuestConsulting.com
Linda Nakayama LindaN_infoQuestConsulting.com
